Effective Date: September 18, 2026
Welcome to OGL Couture. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, explore our fashion portfolio, or contact us about our services.
By using our website, you acknowledge that you have read this Privacy Policy. Please review it to understand how we handle your personal information and the rights available to you.
1. About OGL Couture
OGL Couture is a Nigerian couture house specializing in custom, made-to-measure clothing and luxury fashion. Our services include bridal wear, prom dresses, Asoebi outfits, and luxury occasion wear.
We combine creativity, craftsmanship, attention to detail, and personalized tailoring to create garments that reflect each client’s individual style.
Our services are available to clients in Nigeria and internationally, subject to the arrangements made for each project.
Business Name: OGL Couture
Business Address: Independence Layout, Enugu, Enugu State, Nigeria.
Telephone: 0810 259 2092
2. Information We Collect
We collect personal information when it is reasonably necessary to respond to your enquiries, provide our services, or manage our business activities.
Depending on how you interact with our website, we may collect the following information:
2.1 Information You Provide Directly
- Contact information: Your name, telephone number, and email address when you contact us.
- Fashion and design preferences: Information about your preferred styles, fabrics, colours, designs, and clothing requirements.
- Measurement information: Body measurements and fitting details that you voluntarily provide for custom tailoring or virtual measurement services.
- Event information: Details about weddings, proms, celebrations, or other occasions for which you request our services.
- Uploaded content: Photographs, reference images, or other files that you voluntarily share with us.
- Correspondence: Information contained in messages, enquiries, feedback, or other communications you send to us.
2.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website features and services in use.
- IP address.
- Browser type and operating system.
- Device information.
- Pages visited and general website interaction data.
- Referring website addresses and general usage information.
The specific information collected depends on the technologies and services enabled on our website.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your enquiries and requests.
- To discuss custom clothing and tailoring services.
- To understand your design preferences and clothing requirements.
- To arrange consultations, fittings, and measurements.
- To coordinate custom clothing projects and client communications.
- To provide information about our fashion services.
- To maintain, secure, and improve our website.
- To understand how visitors use our website when analytics are enabled.
- To comply with applicable legal and regulatory obligations.
- To protect our rights, property, and legitimate business interests.
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected without an appropriate lawful basis.
4. Lawful Basis for Processing Personal Information
Where applicable, we process personal information on one or more of the following legal grounds:
- Consent: Where you voluntarily agree to the collection or use of your information for a specific purpose.
- Contractual necessity: Where processing is necessary to provide services you have requested or to take steps at your request before entering into an agreement.
- Legitimate interests: Where processing is reasonably necessary for our legitimate business interests and does not override your applicable privacy rights.
- Legal obligations: Where processing is required to comply with applicable laws or lawful requests.
We aim to process personal information fairly, lawfully, transparently, and only for legitimate purposes.
5. How We Share Your Information
OGL Couture does not sell or rent your personal information to third parties.
We may share personal information in the following circumstances:
- Service providers: With trusted providers that help us operate our website, hosting services, communications, or other business functions.
- Professional partners: Where sharing information is necessary to fulfil a service you have requested and is handled appropriately.
- Legal requirements: Where disclosure is required by law, a valid legal process, or a lawful request from an appropriate authority.
- Protection of rights: Where disclosure is reasonably necessary to protect our rights, safety, property, or the rights of others.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately and securely.
6. International Data Transfers
Some of our technology or service providers may store or process information outside Nigeria. Where this occurs, we will take reasonable steps to ensure that the transfer and processing of personal information comply with applicable data protection requirements.
We will use appropriate legal safeguards when transferring personal information internationally, where such safeguards are required by law.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, improve performance, and understand visitor interactions.
Cookies are small files that may be stored on your device when you visit a website.
Depending on the technologies installed on our website, cookies may be used for the following purposes:
- Essential website functionality.
- Remembering user preferences.
- Website performance and analytics.
- Security and fraud prevention.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required by law, we will request your consent before using non-essential cookies.
8. Images, Client Privacy, and Portfolio Content
OGL Couture maintains a fashion portfolio featuring our designs, tailoring projects, clothing details, fittings, and completed garments.
Some portfolio content may include photographs or videos of clients, models, or other individuals.
We respect the privacy of our clients and will seek appropriate permission before using identifiable client photographs, videos, or other personal content for promotional or portfolio purposes where required.
We will take reasonable steps to avoid publishing private information, including personal measurements, contact details, or private correspondence, without appropriate authorization.
If you believe that your image or personal information has been displayed on our website without appropriate permission, please contact us so that we can review your concern.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Our security measures may include appropriate access controls, secure website connections, and reasonable precautions when handling client information.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted through the internet.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, maintain business records, comply with legal obligations, resolve disputes, or protect our legitimate interests.
The length of time we retain information depends on its nature, the purpose for which it was collected, and applicable legal requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, where appropriate.
11. Your Privacy Rights
Subject to applicable laws and relevant exceptions, you may have the right to:
- Be informed: Know how and why your personal information is processed.
- Access: Request access to the personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information where legally applicable.
- Restriction: Request that certain processing activities be restricted in appropriate circumstances.
- Object: Object to certain forms of personal information processing.
- Withdraw consent: Withdraw consent where processing is based on your consent.
- Data portability: Request your personal information in a structured, commonly used format where this right applies.
- Complaint: Raise concerns about how your personal information is handled and lodge a complaint with the appropriate data protection authority.
To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
We will respond to valid requests within the time required by applicable law.
12. Third-Party Websites and Social Media
Our website may contain links to third-party websites and social media platforms, including Instagram and Facebook.
These external platforms operate under their own privacy policies and terms of use. OGL Couture is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
13. Children’s Privacy
Our website is intended for a general audience and is not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information without appropriate authorization, please contact us.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, technology, or applicable legal requirements.
When we make changes, we will update the effective date displayed at the beginning of this policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact OGL Couture.
OGL Couture
Address: New Haven, Enugu, Enugu State, Nigeria.
Phone: 0810 259 2092
Instagram: @ogl_couture
Facebook: OGL Couture
